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Mail & Supplies Specialist

Job Reference
Department
Division
Employment Type
Permanent
Location

Evropská 2758/11, 160 00 Praha 6


HR Contact

Tereza Nemcova

Adresa:

Na Příkopě 1096/21, 11000 Praha - Staré Město, Česká republika

Telefon: 224 234 809


Role Objectives

​The Mail & Supplies Specialist reports to the Office Services Coordinator and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building. 


Accountabilities
  • Manage incoming / outgoing mail and courier services.
  • Coordinate mail handling across buildings and effectively liaise with the team.
  • Receive, direct and relay mail related correspondence (telephone, fax & email, scans).
  • Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).
  • Suggest ways to make mail processes and records more effective and efficient.
  • Present necessary data to manager about activity in the mail room.
  • Monitor and maintain mail consumables stock according to agreed par-stock levels.
  • Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
  • Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
  • Prepare for/attend:
    • Weekly catch up meeting with Office Services Coordinator & Facilities Manager
    • Bi Weekly team meetings
  • Be familiar & adhere to Office Services internal procedures.
  • Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.
  • Assist in training the Receptionist Floats
  • Support the wider JLL on-site team
  • As front line employee, act as an ambassador of the Integrated Facilities Management program
  • Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
  • All other tasks and duties as required.

Required Qualifications
  • Experience in hospitality industry or strong customer service experience
  • Excellent verbal & written communication
  • Proficient with the use of Microsoft Office tools
  • Problem solving
  • Good organizational skills
  • Strong customer focus
  • Fluency in English and local language

We kindly ask applicants to send their CV in English.