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Mail & Supplies Specialist

Job Reference
Employment Type

Evropská 2758/11, 160 00 Praha 6

HR Contact

Tereza Nemcova


Na Příkopě 1096/21, 11000 Praha - Staré Město, Česká republika

Telefon: 224 234 809

Role Objectives

​The Mail & Supplies Specialist reports to the Office Services Coordinator and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building. 

  • Manage incoming / outgoing mail and courier services.
  • Coordinate mail handling across buildings and effectively liaise with the team.
  • Receive, direct and relay mail related correspondence (telephone, fax & email, scans).
  • Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).
  • Suggest ways to make mail processes and records more effective and efficient.
  • Present necessary data to manager about activity in the mail room.
  • Monitor and maintain mail consumables stock according to agreed par-stock levels.
  • Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
  • Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
  • Prepare for/attend:
    • Weekly catch up meeting with Office Services Coordinator & Facilities Manager
    • Bi Weekly team meetings
  • Be familiar & adhere to Office Services internal procedures.
  • Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.
  • Assist in training the Receptionist Floats
  • Support the wider JLL on-site team
  • As front line employee, act as an ambassador of the Integrated Facilities Management program
  • Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
  • All other tasks and duties as required.

Required Qualifications
  • Experience in hospitality industry or strong customer service experience
  • Excellent verbal & written communication
  • Proficient with the use of Microsoft Office tools
  • Problem solving
  • Good organizational skills
  • Strong customer focus
  • Fluency in English and local language

We kindly ask applicants to send their CV in English.